ACORD 28 Fillable PDF – Evidence of Commercial Property Insurance

How to Complete the ACORD 28 Form

Completing this document accurately the first time prevents the delays that come from lender rejections and correction requests. Here is a straightforward step by step process for issuing the form correctly.

Step 1: Gather Everything Before You Start

Before opening the fillable PDF, collect the following documents. Having them on hand prevents mid-completion interruptions and reduces the chance of entering incorrect data.

• The current commercial property policy declarations page
• The property endorsements schedule showing all coverage modifications
• The lender’s written request which usually includes their exact name, address, loan number, and specific coverage requirements
• The NAIC number for the carrier (available from the declarations page or the carrier’s website)
• Any prior evidence form issued for this policy so you can reference the “Replaces Prior Evidence Dated” field

Step 2: Complete the Producer and Carrier Blocks

Enter your agency name, full address, phone number, fax, email, agency code, and subcode in the producer block. In the carrier block, enter the insurance company’s full legal name, address, and NAIC number. If the policy is written through a surplus lines carrier, note that on the form since some lenders have requirements around admitted versus non-admitted carriers.

Step 3: Enter the Insured Information Precisely

Type the named insured’s full legal name exactly as it appears on the policy. This is not the trade name or the DBA name. It is the legal entity name on the policy. If the insured is an LLC, include the LLC designation. If it is a corporation, include Inc. or Corp. Mismatched insured names are the second most common cause of lender rejections after incomplete additional interest information.

Step 4: Complete All Policy Fields

Enter the policy type, complete policy number, loan number from the lender’s request, effective date, and expiration date. If this form replaces a prior one, enter the date of the previous form in the “This Replaces Prior Evidence Dated” field. If the policy is continuous without a fixed end date, check the “Continued Until Terminated” box.

Step 5: Describe the Property

Enter the full address and a brief description of the insured property in the location and description field. Indicate whether the coverage applies to the Building or to Business Personal Property. For properties with unique features or multiple structures, add a brief note describing the property type such as “five-story office building” or “warehouse and distribution facility” so the lender can match it to their collateral records.

Step 6: Enter Coverage Amounts and Perils

Enter the total commercial property coverage amount and the applicable deductible. Check the correct perils form: Basic, Broad, or Special. Special form is the broadest and most common for commercial properties. Basic and Broad forms provide narrower coverage and some lenders may require Special form as a condition of the loan.

Step 7: Complete the Coverage Information Grid

Work through every row in the coverage grid carefully. Answer Yes, No, or N/A for each item based on what the actual policy provides. Do not leave rows blank. For any coverage with a Yes answer that requires a limit or deductible, enter those amounts in the fields provided. For terrorism coverage, attach the disclosure notice or declarations page as instructed.

Step 8: Complete the Additional Interest Section

Select the correct interest type for the requesting party: Mortgagee, Loss Payee, Lender’s Loss Payable, or Contract of Sale. Enter the lender’s complete legal name, mailing address, and loan number exactly as provided in their request. If the lender uses a servicing agent for insurance tracking, enter that agent’s name and address in the lender servicing agent field.

Step 9: Sign and Issue the Form

The authorized representative of the issuing agency signs the form at the bottom right. Enter the date the form is being issued. Send the completed ACORD 28 PDF directly to the lender’s insurance compliance department using their preferred delivery method. Most commercial lenders now accept emailed PDF forms, but confirm their preference before sending since some still require original signatures or specific upload portals.